Archive for Uncategorized

Customer Satisfaction Survey

Posted 07/27/17 by Daren and filed under:

The sales person was outstanding- calm, helpful, sensitive to personal space, not at all pushy.

The sales manager was a little more aggressive, but still helpful.

We bought, and were told we’d be sent a survey from head office.

The salesman and franchise we purchased from would appreciate it if we could give the highest possible scores.

Anything less than the best possible score was considered a fail, we were told. Read More→

The Right Way to Cook Kraft Dinner

Posted 07/18/17 by Daren and filed under:

Kraft DinnerIn honour of Canada’s 150th, and by popular demand, once published in a different context, here is

The Right Way to Make KD

Kraft Dinner is a much maligned food product, loved by some and mocked by many. In my observation, a big part of the problem comes from the fact that often when people have tried it and not liked it, they made it wrong. Well, even a good steak can be cooked poorly and become almost unpalatable; the same is true with this fine Canadian food staple. So here is my attempt to get you to give KD another try, cooked the right way.

First of all, get the basic KD, not some of the many variations with different types of noodle and cheese mixes that Kraft has for some reason pumped out into the market. Why try to improve on perfection? And, make sure you are dealing with actual Kraft Dinner, not some other brand attempting to capitalize on the success of this product. Read More→

Sunk Costs

Posted 06/16/17 by Daren and filed under:
2002 F150

The Beast in It’s Natural Environment

My trusted pickup was feeling rather loose on the highway so I took it to my trusted shop. Turned out the front end was in rough shape. Along with some servicing, brakes and odds & ends it was just over $2000.

Two weeks later I pulled out from a lunch meeting and the transmission failed.

Rough estimates were $2000 for a used transmission installed, $3000 for a rebuilt and $4000 for brand new.

Now, I need to tell you that my trusted pickup (sometimes referred to as The Beast) is a 2002 Ford F150 with 370,000 km on it.

If I had been asked a month prior if I would rather spend $4k plus on repairs or put those same dollars toward a new(er) vehicle, I would have opted for the latter. Read More→

How Grandchildren Mess Up Your Life

Posted 06/11/17 by Daren and filed under:

I once lived with the delusion that when my children turned 18 my responsibility as a parent would drop right off. Not to zero, but dialed way back.

Yeah, I know, naïve.

Then I thought that once they moved out of the house, and certainly once they were married…

But then the granddaughter showed up. And another one. And who knows how many more are going to burst into our world.

And it’s completely reoriented our hearts and minds. Read More→

Who Are You Online?

Posted 09/13/16 by Daren and filed under:

I just completed a small contract in which I hired a man from Pakistan via UpWork to do some work on my website.

He was fantastic, and did the initial job, which would have taken me two days and it still would’ve been wrong, in 90 minutes.

who_are_you_250x375I then decided to do some work on a different website, and there were suddenly glitches. I know enough about such things to know the problem was with the webhost, not my freelancer, and we worked through it together. He spent 3 hours on the task (until after 2 am in his time zone) and then refused to bill me for it because we didn’t achieve the objective!

I gave him a substantial bonus when it was all over to thank him for his hard work and the great advice he gave me about the site.

Then he said a couple things which both encouraged me and made me wonder. Read More→